Shipping policy

Kappa Sigma Official Store – Shipping Policy

Order Processing

All orders are made-to-order and begin processing shortly after your purchase is placed.

  • Processing Time: 2–5 business days

  • Orders placed on weekends or holidays will begin processing the next business day

  • During high-volume periods (new drops, holidays, events), processing times may be slightly extended

  • Shipping Methods & Delivery Times

    We offer multiple shipping options at checkout to fit your needs:

    • Standard Shipping: 3–7 business days after processing

    • Rush Shipping: 2–3 business days after processing

    Delivery times are estimates and begin after your order has been processed.

Split Shipments

To get your items to you as quickly as possible, your order may ship in multiple packages if items are produced in different locations or at different times.

Lost or Delayed Packages

Once your package has been shipped, it is in the hands of the carrier.

  • If your package is delayed, please refer to your tracking link first

  • If your package is marked as delivered but not received, please contact the carrier directly

  • If you still need assistance, reach out to our support team and we’ll help however we can